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I agree to the HIPAA Privacy Policy, Privacy Policy and Terms & Conditions. By providing my phone number and email address, I agree to receive text messages and/or emails from ShushRX. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. Reply STOP or UNSUBSCRIBE to opt-out. See our Privacy Policy for additional details.

Privacy Policy

Effective Date: April 17, 2025

Shushrx.com (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website (shushrx.com), use our services, or engage with our communications, including SMS marketing. It also outlines your rights and choices regarding your data.

  1. Information We Collect

Personal Information

We may collect the following personal information you provide:

  • Name, email address, phone number, and mailing address when you book appointments, register for services, or subscribe to communications.
  • Payment information for transactions (processed securely via third-party providers).
  • Information you provide through forms, surveys, or contests (participation is voluntary).

Usage Data

We automatically collect data about your interactions with our website, including:

  • IP address, browser type, operating system, referral source, pages visited, and visit duration.
  • Data collected via cookies and similar technologies to improve your experience and analyze site usage.

Cookies

We use cookies to enhance your experience, such as remembering login details and tracking site usage. Cookies may also be set by third-party partners (e.g., analytics providers). You can manage cookie preferences through your browser settings. We do not currently honor Do Not Track (DNT) signals.

  1. How We Use Your Information

We use your information to:

  • Provide and manage services, including appointment scheduling and customer support.
  • Process transactions and fulfill orders.
  • Send marketing communications, including SMS messages, if you have opted in.
  • Analyze website usage (e.g., via Google Analytics) to improve our services.
  • Respond to inquiries and provide information about our products and services.
  • Comply with legal obligations and protect our rights.

Google Analytics collects anonymized data (e.g., IP addresses) to track site usage but does not link it to personally identifiable information. Google’s use of this data is governed by its Privacy Policy and Terms of Use.

  1. SMS Marketing and Consent

If you opt in to receive SMS marketing, we may send promotional text messages about our services, offers, or events. By providing your phone number and consenting, you agree to receive these messages, which may be automated.

  • Opt-In: You may opt in via our website, booking platform, or in-person forms.
  • Opt-Out: Reply “STOP” to any SMS to unsubscribe from marketing messages. You may still receive non-marketing texts (e.g., appointment reminders).
  • Frequency: We typically send 4-6 marketing messages per month.
  • Costs: Standard message and data rates may apply per your mobile carrier plan.
  1. How We Share Your Information

We may share your information with:

  • Service Providers: Third parties like Boulevard (our booking and marketing platform), shipping companies, or payment processors to fulfill services. These providers are contractually limited to using your data for the intended purpose.
  • Legal Authorities: When required by law, regulation, or legal process (e.g., subpoenas) or to protect our rights, safety, or property.
  • Business Transfers: In connection with a merger, acquisition, or asset sale.

We do not sell your personal information to third parties for their marketing purposes.

  1. How We Protect Your Information

Security

We use reasonable technical and organizational measures, such as password-protected servers and firewalls, to safeguard your data from unauthorized access, loss, or misuse. Only authorized employees with a specific need (e.g., billing or customer service) can access your personal information. While we strive to protect your data, no system is entirely secure, and we cannot guarantee absolute security.

Data Storage

Your data is stored on secure servers in the United States. If you are located outside the U.S., your data may be transferred to and processed in the U.S., subject to applicable data protection laws.

  1. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the data we hold about you.
  • Rectification: Correct inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing emails or SMS (e.g., reply “STOP” to texts or click “unsubscribe” in emails).
  • Data Portability: Request your data in a portable format, where applicable.
  • Object: Object to certain data processing activities.

To exercise these rights, contact us at info@shushrx.com. We comply with applicable laws, including the EU General Data Protection Regulation (GDPR) and the Telephone Consumer Protection Act (TCPA).

  1. Compliance with Laws

We adhere to applicable privacy and communications laws, including GDPR, TCPA, and CAN-SPAM Act. We may disclose your information if required to comply with legal processes, enforce contracts, or address fraud, security, or safety issues.

  1. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing personal information.

  1. Surveys and Contests

Participation in surveys or contests is voluntary. Information collected (e.g., contact details) is used to administer the activity, notify winners, or improve our services.

  1. Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, or improve our operations. When no longer needed, data is deleted or anonymized.

  1. Updates to This Privacy Policy

We may update this policy periodically. Changes will be posted here with an updated effective date. Continued use of our website or services after changes constitutes acceptance of the revised policy.

  1. Contact Information

For questions or concerns about this Privacy Policy or your data, please contact us:

Shushrx.com
(781) 779-4940
Info@shushrx.com
393 Totten Pond Rd. Suite 102, Waltham, MA 02451